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RTX Corporation Senior Manager, Site Quality Management in West Des Moines, Iowa

Date Posted:



United States of America


HIA02: Engine Comp (TFT) - WDM 4th St 811 Fourth Street, West Des Moines, IA, 50265 USA

Position Role Type:


Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

The Senior Manager, Site Quality Management leads a diverse team of hourly and salaried Quality team members. The Senior Manager provides strategic leadership and direction to all levels within the site and ensures a healthy Quality Management system and a robust product quality signature. The Senior Manager leads planning, direction and control of all product inspections and the organization’s overall Quality system health, including the Quality Clinic.

What You Will Do

  • Site Quality leader that oversees 3 facilities in Iowa (2 in West Des Moines and 1 in Carroll) responsible for quality engineering, compliance, quality clinic, materials engineering and lab, nondestructive testing and inspection across OE and MRO operations

  • Own the execution of long-term strategy (e.g., more than 3 years) and the operational direction, for the Engine Nozzles businesses located in West Des Moines and Carroll Iowa

  • Influence others outside of own job function regarding policies, practices, and procedures to drive a strong, site-wide quality culture.

  • Work with other operating departments to resolve problems relative to product design, specifications, materials, tooling and production operations affecting quality.

  • Develop, deploy, enhance, drive, and implement plant-wide quality improvement projects through in-depth analysis of defect trends, manufacturing yields and KPC, to ensure delighted customers and to build customer and employee confidence in the performance of our products.

  • Ensure compliance and adherence to QMS and Internal audit system to meet AS9100/AS9145/AS13100, FAA certifications, and Customer requirements.

  • Responsible for all regulatory, FAA, and Customer Audits

  • Lead implementation of organization projects and processes to ensure overall quality is continuously improving.

  • Manage teams providing production process analyses, ensuring quality standards are met and making recommendations for quality improvement.

  • Drive and engage collaborative relationships with key functional groups to achieve desired business results.

  • Overall accountability for CAB, MRB, Clinic activities and process robustness

  • Establish systems to support data integrity and accessibility.

  • Direct day-to-day quality deliverables and initiatives, including Certificate of Conformance review, shipment data packages, root cause investigation, calibration, tooling inspection, non-conformance control and documentation.

  • Drive product and process improvements ensuring value stream quality metric goals are met, including Escapes, Scrap, Rework, Throughput, Process Certification, ZDP and UPPAP.

  • Organize, promote and lead quality improvement efforts.

  • Focus on Employee Engagement through communication, training, teaming, management practices, and employee respect to foster a diverse culture of engaged and committed employees.

Qualifications You Must Have

  • Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) unless prohibited by local laws/regulations and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience

  • U.S. Person (U.S. citizen, permanent resident, or granted refugee or asylee status) as defined here: ( C/section-120.62

Qualifications We Prefer

  • Experience leveraging self-motivation to drive change in a global organization

  • Proven leadership and communication experience across disciplines at all levels

  • Demonstrated experience leveraging listening, coaching and influencing skills

  • Experience using analytical skills to drive business results

  • Program and transformation management experience

  • Experience using Aerospace drawings, specifications and manufacturing processes

  • Demonstrated experience leveraging effective problem-solving skills to deliver change

  • Experience delivering on customer commitments with a focus on results

You could be a great fit for our Quality organization if:

  • You take immense satisfaction and pride in the quality of your work.

  • You’re the first to point out opportunities for continuous improvement and provide solution recommendations (even outside of work…not at all to the annoyance of your friends and family).

  • You understand the absolute importance of adhering to compliance…all while making your customers proud by achieving a zero-defect quality delivery plan.

OK. We got it. You live and breathe Quality. So do we! For us at Collins Aerospace, quality is personal. People’s lives and safety depend on the quality of our products. From the child flying for the first time, to the men and women who save lives, to the astronaut exploring outer space – what we do matters, every day. If you checked the boxes above, we invite you to join the Quality organization as we work to be the best aerospace company for the world by delighting our customers with 100 percent on-time delivery and zero-defect parts.

What We Offer

Some of our competitive benefits package includes: 

  • Medical, dental, and vision insurance

  • Three weeks of vacation for newly hired employees

  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

  • Tuition reimbursement program

  • Student Loan Repayment Program

  • Life insurance and disability coverage

  • Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

  • Birth, adoption, parental leave benefits

  • Ovia Health, fertility, and family planning

  • Adoption Assistance         

  • Autism Benefit

  • Employee Assistance Plan, including up to 10 free counseling sessions

  • Healthy You Incentives, wellness rewards program

  • Doctor on Demand, virtual doctor visits

  • Bright Horizons, child and elder care services

  • Teladoc Medical Experts, second opinion program

  • And more! 

Eligible for relocation

Learn More & Apply Now!

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.


This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Minimum Program Qualifications: ​

  • Be on a career break of one or more year at time of application ​

  • Have prior experience in functional area of interest ​

  • Have interest in returning in either a full-time or part-time position ​

We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

This position is considered safety sensitive in accordance with FAA Guidelines. Candidate will be subject to drug and alcohol testing per FAA’s regulation 14 CFR part 120, as well as 49 CFR part 40. ​

Apply now and be part of the team that’s redefining aerospace, every day.

The salary range for this role is 118,000 USD - 246,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.