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Ferguson Enterprises, LLC. Senior Operations Manager in Waterloo, Iowa

Job Posting:

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

Ferguson is currently in search for a Senior Operations Manager for our Distribution Center in Waterloo, IA. If you have familiarity and experience in warehouse management, inventory control, process management, work-shift coordination, and are organized with great people skills, this is the position for you!

With 11 strategically located regional distribution centers and a growing network of 60+ market distribution centers throughout the US this position offers incredible advancement opportunities! We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation’s infrastructure from the ground up.


  • To oversee the operational functions of the Distribution Center

  • Manage and/or supervise other projects as directed by the General Manager.

  • Responsible for developing current/new Department and Shift Managers

  • Establish and maintain open lines of communication with all corporate associates, branch personnel and distribution associates.

  • Continuous review, evaluation, and audit of operational procedures and performance KPIs with the purpose of identifying areas for improvement or developing potential cost saving projects.

  • Build upon Departmental Goals monthly and ensure adherence to established KPIs.

  • Communicate, in a timely manner, steps taken to correct problems or ongoing issues.

  • Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools

  • Drive safety, quality, and profitability to meet or exceed company objectives

  • Act as a strategic partner on the leadership team and liaison among different departments to improve operation results

  • Ensure warehouse operation is led with efficiency and success

  • Manage inventory control in our warehouse


  • Bachelor’s Degree is preferred, equivalent experience will be considered

  • Prior management experience in a Distribution Center / Fulfillment Center environment

  • Experience handling inventory / operational tasks

  • Warehouse Management System (WMS) experience

  • Ability to adapt and change processes to keep pace with the evolving business requirements

  • Outstanding organizational and leadership skills to optimally respond to urgent situations

  • Must be process oriented with good judgment and decision-making abilities

  • Strong interpersonal skills and the ability and desire to lead a team

  • A confirmed understanding of OSHA and DOT regulations

  • Strong technical skills included but not limited to Microsoft O365 applications

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!


Pay Range:


$5,463.00 - $9,738.00


Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.


This role is Bonus or Incentive Plan eligible.


The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information (

Ferguson is a top-rated national wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes far beyond the plumbing industry. We're a diverse distributor with business in multiple industries including waterworks, fire and fabrication, HVAC/R and more. Our customer-first approach has contributed to our growth from a local distributor to a national company with nearly $28.5-billion in annual sales. With more than 36,000 associates at over 1,700 locations, we take pride in providing world-class products and services to our customers.