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Hy-Vee Food Stores Donut Finisher in Spencer, Iowa

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Donut Finisher

Department: Bakery

FLSA: Non-Exempt

General Function

Responsible for finishing donuts, bagels, and danishes to be sold to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

  • Partnerships

  • Growth mindset

  • Results oriented

  • Customer focused

  • Professionalism

Reporting Relations

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager; Baker; Apprentice Baker

Positions that Report to you: None

Primary Duties and Responsibilities

  • Provides prompt; efficient; and friendly customer service by exhibiting caring; concern; and patience in all customer interactions and treating customers as the most important people in the store.

  • Smiles and greets customers in a friendly manner; whether the encounter takes place in the employee’s designated department or elsewhere in the store.

  • Makes an effort to learn customers’ names and to address them by name whenever possible

  • Answers the telephone promptly when called upon; and provides friendly; helpful service to customers who call.

  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

  • Prepares work area and equipment for donut finishing.

  • Removes donuts and rolls from freezer and prepares for finishing.

  • Place Danish and cinnamon rolls in proof box.

  • Heats donuts and rolls in oven prior to glazing or icing. Ice and garnish rolls for the donut case.

  • Review special orders and prepare as needed.

  • Cleans work area.

  • Prepares icings and glazing area for the next day.

  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

  • Adheres to company policies and individual store guidelines.

  • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

  • Works with customers at the counter as necessary.

  • Assists in other areas of store as needed.

  • Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics

  • Must be able to follow written; verbal or diagrammatic instructions; several concrete variables.

  • Must be able to perform simple additionand subtraction; copying figures; counting and recording.

  • Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience

High school or equivalent experience and six months or less of similar or related experience.

Physical Requirements

  • Must be able to physically perform medium work exerting up to 40 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects.

  • Visual requirements include clarity of vision at a distance of less than 20 inches and more than 20 feet with our without correction; color vision.

  • Must be able to perform the following physical activities; Stooping; reaching; standing; walking; pushing; pulling; lifting; grasping; feeling; and repetitive motions.

Working Conditions

Has daily exposure to noise and equipment movement hazards. There is weekly exposure to dangerous chemicals/solvents.


Oven and glazing table.


Has daily contact with customers.

Are you ready to smile, apply today.