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Highland Hospital Research Secretary (PRA II) in Rochester, New York



Research Secretary (PRA II)

Department/Cost Center:

620 - Same Day Surgery

Job Description:

Highland Hospital a 261 bed community teaching hospital and affiliate of the University Of Rochester Medical Center is recruiting for an experienced Patient Registration Associate to join our Same Day Surgery Department.

Responsibilities include but are not exclusive to research for patient records and test results in direct support of the APP group in Presurgical Testing. Management in Erecord of Inbasket for communication between APP group and physician offices. COVID appointment scheduling for all scheduled surgery patients. Coordination between testing centers/surgical offices and patients.

Auto req ID:


Job Requirements:

  1. Education: Associate’s Degree, or equivalent experience.

  2. Experience: 1-2 years in a medical office setting; Understanding of Erecord preferred; able to function in a fast paced environment; and handle customer service on a continuous basis.

  3. License/Certification Required: none

  4. Skills: Medical terminology preferred. Able to utilize computer programs, answer multiple phone lines, operate fax/copier machines, interact with customers in a positive manner, and assemble charts in an orderly designated fashion. Must have good communication skills (both written and verbal), computer skills (eRecord, Microsoft Office), be able to multi-task and follow directions, and provide excellent customer service.

Employment Status:




Posting Title:

Patient registration associate - Same Day Surgery



Work Shift:


Area of Interest:


The Hospital is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by law.