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EMCOR Group Fiber Optic Service Technician in Des Moines, Iowa


Job Title: Fiber Optic Service Technician

Reports to: VP of Operations

Location: Des Moines, IA

FLSA Status: Full-Time / Non-Exempt

Since 1946, Baker Electric has served the electrical needs of Des Moines and Central Iowa. We perform all types of electrical work including commercial, industrial, residential, voice/data cabling, traffic signalization and underground installations. We continue to strive towards excellence by employing individuals with the intelligence, talent, and skills required to contribute to our growth and success and by focusing on employees’ individual performance and unification with the team! All successful employees are focused on customer satisfaction and dedicated to meeting our vision of an inclusive and unified workforce.

Position Description. The Fiber Optic Service Technician will play an integral role on our technologies team for Baker Electric, Inc., an Electrical Contracting company and subsidiary of publicly traded EMCOR Group, Inc. The position, based out of Des Moines, IA, will support the region of work for IBEW Local Union 347, including everything that has to do with installing and maintain fiber optic cabling. Must be willing to join IBEW Local Union 347.

Essential Duties and Responsibilities

  • Installing new fiber optic networks and repairing existing ones as needed

  • Installing new infrastructure or upgrading existing infrastructure to accommodate technological advances in the telecommunications industry

  • Installing cable television equipment such as amplifiers, filters, splitters, and converters, as well as performing signal strength tests to ensure quality reception

  • Installing fiber optic equipment such as splicing machines, fiber optic test equipment, and fiber optic cable termination devices

  • Performing troubleshooting on fiber optic networks to identify problems and provide solutions

  • Take care of fiber splicing and rectify fiber optic problem areas

  • Develop sensor indicators and conduct timely inspections, so that a faulty fiber optic system does not destabilize its performance

  • Keep track of the signal strength of different devices, including, but not limited to television, telephone, and high-speed internet

  • Formulate and maintain system records and system designs

  • Determining the location of underground utilities such as gas, water, and electricity lines before beginning construction work

  • Installing fiber optic cables in conduits or aerial locations such as on telephone poles or between buildings

  • Participate in coordination meetings to assist in project updates as required for the assigned project(s)

  • Interface with customers and provide quality customer service with efficiency and professionalism

  • Maintain confidentiality of work and any Baker Electric project knowledge

  • Escalate critical and/or sensitive issues to Project Manager(s) or Company leadership with recommendation for resolution

  • Read and understand construction documents such as architectural, structural, mechanical, electrical floor plans, section views and elevations.

  • Other related duties as assigned


To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Education and Experience (Knowledge)

  • 1 – 2 years of experience with cabling various electrical components

  • High School diploma or GED required

  • Knowledge of fiber optic cabling, splicing and troubleshooting

  • Understanding of basic circuit design

  • Ability to use various measurement instruments, hand and power tools

Required Attributes and Competencies (Skills)

  • Strong attention to detail and planning skills and

  • Conscientiousness, personal responsibility, and dependability

  • Must demonstrate ability to effectively organize multiple projects and resource planning skills

  • Must demonstrate ability to analyze and solve problems

  • Must demonstrate commitment to company values

  • Must be able to work effectively and independently in various environments, including the ability to work at different locations, which may include driving between multiple work sites during the day or week.

Language Skills

Must have the demonstrated ability to effectively communicate in English, cooperate, and collaborate with multiple levels of employees and other professionals.

Physical Requirements (Ability)

While performing the duties of this job, the employee is regularly required to walk, sit, see, talk, and hear. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls, to reach with hands and arms, to climb or balance, to work off ladders, to maintain a standing position for long periods while performing work, and to stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to twenty-five (50) pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the employee must have the ability to navigate around job site locations autonomously.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While visiting field locations, the employee may be required to work outdoors, be exposed to wet and/or humid conditions; moving mechanical and electrical parts; high, precarious places; dust, fumes or airborne particles; toxic or caustic chemicals; outside weather conditions, extended exposure to sunlight; cold and heat; risk of electrical shock and vibration. The noise level in the work environment is usually moderate to loud.

Work from home is not an option for this position.

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent. EMCOR Group and its companies list open positions here ( . Please check our available positions to confirm that a post or email is genuine.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.