Precision Pulley and Idler Project Coordinator/Estimator in ALGONA, Iowa
Job Title: Project Coordinator/Estimator Division: Precision Pulley & Idler
FLSA: Exempt Grade: NA
Job Status: Full Time Travel Required: 0-10%
Revision Date: December 2020 Reports To: Service Center Manager
PURPOSE OF POSITION
Project Coordinator is the main point of contact with customers for purposes of handling product quotations, order processing and other customer service-related issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
More specifically, the employee owner will:
Be the main point of contact for all customers within the assigned territory for purposes of providing quotes, receiving and processing orders and other customer service-related items.
Communicate with shop for various projects.
Answer all calls in a timely manner to ensure the customer receives prompts attention.
Ensure timely completion of quotations.
Develop and maintain resource information on products, vendors, subcontractors, etc.
Work with vendors and subcontractors to quote projects.
Create, process and deliver quotations for PPI products.
Receive and process orders for PPI products.
Enter all necessary order information into the system.
Process and enter change orders as soon as they are received.
Communicate expedited delivery requests to all appropriate PPI departments.
Must learn and possess strong product and system knowledge.
Must maintain good communications with customers within the assigned territory.
Communicate regularly with all Territory, Area and Regional Sales managers.
Provide backup to other Project Coordinators/Estimators as needed and able.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software
Engage in regular, consistent attendance.
EDUCATION – EXPERIENCE – COMPUTER SKILLS
High school diploma or a general education degree (GED); or
One to three months related experience and/or training; or
Equivalent combination of education and experience.
TRAINING – CERTIFICATIONS – LICENSES
- Continually participate in additional training related to the job.
To perform this position successfully, individual should demonstrate the following work competencies:
Safety and Security – Observes safety and security procedures; Uses equipment properly.
Problem Solving – Identifies and resolves issues in a timely manner.
Communication Skills – Speaks clearly, listens and receives clarification, respond to questions.
Dependability – Follows instructions, responds to management direction, and takes responsibility.
Quality Assurance – Demonstrates accuracy and thoroughness.
Ethics/Professionalism – Must treat people with respect; Works ethically and with integrity.
Organizational Support – Follows policies and procedures.
Judgment – Exhibit’s sound and accurate judgment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee:
Must be able to frequently stoop/bend.
Must be able to regularly use hands and arms.
Must be able to regularly stand and walk.
Must be able to occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close, distance, color, and peripheral vision.
Specific hearing abilities required for this job include the ability to hear equipment alarms and the ability to hear instructions from others.
Must be able to travel by vehicle or plane up to 50% of the workday when required. Travel less than 10% of the time and all travel will require approval by Service Center Manager.
The noise level in the work environment is usually moderate.
While performing the duties of the job, the employee is occasionally exposed to outdoor weather conditions.
Steel-toe safety shoes, safety glasses and hearing protection when in production areas.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Precision, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Precision, Inc.